Privacy & Cookies | Karma Jewelry

Thank you for visiting the KARMA JEWELRY website ("Site"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, maintain, and share your information when you visit our Site or make a purchase.

1. Information We Collect

We collect various types of personal information from you to provide and improve our services. This information is collected in the following ways:

1.1 Personal Information

When you interact with us, we may ask you to provide certain personally identifiable information, including, but not limited to:

- **Contact Information:** Name, email address, phone number, postal address.

- **Account Information:** Username and password if you create an account.

- **Payment Information:** Credit card number, billing address, and other payment-related information when you make a purchase.

- **Shipping Information:** Name and address to fulfill and send your orders.

1.2 Non-Personal Information

We may automatically collect non-personal information about you when you visit our Site. This includes:

- **Usage Data:** Information about how you use our Site (e.g., your IP address, browser type, pages viewed, time spent on pages, etc.).

- **Device Information:** Information about the device you are using to access our Site (e.g., device type, operating system).

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

1.2 Non-Personal Information

We may receive information about you from other sources, including third-party services and organizations, which we may combine with the information we collect from you.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

- **Order Fulfillment:** To process and fulfill your orders and manage payments.

- **Customer Support:** To respond to customer service inquiries and provide support.

- **Communication:** To send you emails, newsletters, and promotional materials (with your consent).

- **Website Improvement:** To analyze website usage and improve our Site and services.

- **Legal Compliance:** To comply with applicable laws, regulations, or legal requests.

- **Security:** To detect, prevent, and respond to fraud and security incidents.

3. Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data is based on several factors:

- **Consent:** We may process your information if you have given us your consent to do so for a specific purpose.

- **Contractual Necessity:** We may process your information to fulfill a contract with you, such as fulfilling your order.

- **Legal Obligation:** We may be required to process your personal information to comply with applicable laws.

- **Legitimate Interests:** We may process your personal data for our legitimate interests, provided they are not overridden by your rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

- **Service Providers:** Third-party vendors, contractors, or service providers that perform services on our behalf, such as payment processors, shipping companies, marketing agencies, and IT service providers.

- **Business Transfers:** If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

- **Legal Requirements:** We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

- **Data Encryption:** We use encryption to protect sensitive information transmitted online.

- **Access Controls:** Access to personal information is limited to authorized personnel who need it to perform their job duties.

- **Regular Security Audits:** We regularly review our security practices to ensure your information is protected.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

If you are a resident of the EEA, you have certain data protection rights as outlined under the GDPR:

- **The Right to Access:** You can request copies of your personal data.

- **The Right to Rectification:** You can request that we correct any information you believe is inaccurate or incomplete.
- **The Right to Erasure:** You can request that we erase your personal data, under certain conditions.

- **The Right to Restrict Processing:** You can request that we restrict the processing of your personal data, under certain conditions.

- **The Right to Data Portability:** You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us at [contact@karma-jewelry.com](mailto:contact@karma-jewelry.com).

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

8. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practicesof any third-party sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.