Fulfilment & Shipping Policy

At KARMA JEWELRY, we are committed to ensuring that your experience with us is seamless and enjoyable from the moment you place your order to the day it arrives at your doorstep. This Fulfillment and Shipping Policy provides details on our process for order handling, shipping options, and delivery expectations.

1. Order Processing

1.1 Processing Time

- All orders are processed within **1-3 business days**. Please note that during peak seasons, such as holidays or promotions, processing times may be slightly longer.

- You will receive an email confirmation once your order is processed and shipped.

1.2 Order Modifications and Cancellations

- Orders can be modified or canceled within **24 hours** of placement. After this period, we will begin processing and shipping your order, making modifications or cancellations more challenging.

2. Shipping Options

2.1 Domestic Shipping

We offer various shipping methods for orders within the United States:

- **Standard Shipping: ** 5-7 business days

- **Expedited Shipping: ** 2-3 business days

- **Rush Shipping: ** 1-2 business days

Shipping costs are calculated at checkout based on your selected method and the total weight of the order.

2.2 International Shipping

We are pleased to offer international shipping to a select number of countries.

- **Shipping Time: ** Varies by destination, typically between **7-21 business days**.

- **Customs Fees: ** International orders may be subject to customs duties and taxes. These fees are the responsibility of the customer and are collected upon delivery.

3. Tracking Your Order

Once your order has shipped, you will receive a confirmation email that includes a tracking number. You can use this number to monitor your shipment’s progress on the carrier’s website.

4. Delivery Issues

4.1 Lost or Stolen Packages

If your package is lost or stolen after delivery, please reach out to our Customer Service Team at contact@karma-jewelry.com for assistance. We will work with you and the shipping carrier to resolve the issue as best as we can.

4.2 Delayed Shipments

While we strive to ensure timely delivery, external factors such as weather conditions, holidays, and other unforeseen circumstances may cause delays. We appreciate your understanding in these instances.